Privacy Policy

Last Updated: March 15, 2025

1. Introduction

Mantle Education ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mantlse.com and use our educational services.

2. Information We Collect

We collect several types of information from and about users of our services:

2.1 Personal Information

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Billing and payment information
• Educational background and learning preferences
• Communication preferences

2.2 Usage Information

• Learning progress and course completion data
• Platform interaction data and engagement metrics
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies

2.3 Educational Data

• Assessment results and performance metrics
• Learning materials accessed and time spent
• User-generated content (assignments, projects)
• Participation in holographic learning sessions

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our educational services
• To personalize your learning experience using AI-driven systems
• To process transactions and send related information
• To communicate with you about updates, courses, and support
• To analyze usage patterns and optimize our platform
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our policies

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers who perform services on our behalf, including payment processing, data analysis, hosting services, and customer support. These providers have access to your information only to perform specific tasks and are obligated to protect your data.

4.2 Educational Partners

With your consent, we may share learning progress data with educational institutions, employers, or certification bodies for credential verification purposes.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand usage patterns (Google Analytics)
• Marketing Cookies: Used for targeted advertising (Facebook Pixel)
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings, though disabling certain cookies may limit functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Data Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent at any time

To exercise these rights, contact us at [email protected].

8. Children's Privacy

Our services may be used by students of various ages. For users under 18, we require parental or guardian consent. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we discover we have collected information from a child under 13 without proper consent, we will delete it promptly.

9. International Data Transfers

We are based in Poland but may process data internationally. When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by the European Commission
• Privacy Shield certification (where applicable)
• Adequacy decisions by relevant authorities

10. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain educational records as required

After account deletion, we may retain certain information in anonymized form for analytical purposes.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Mantle Education
8 / 8 Fabiola Quay Gusikowskitown
TAS 2939, Poland
Phone: +67545632116
Email: [email protected]
Registration Number: 42874204

14. Data Protection Officer

For data protection inquiries specifically, you may contact our Data Protection Officer at [email protected].

15. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.